What to do if your house gets flooded - insurance tips, safety and how to access financial support

Several flood warnings have been issued across England today (19 January) as Storm Christoph is forecast to bring more heavy downpours over the next few days.

The persistent rain is expected to cause significant accumulations in some parts of the country, which may lead to flooding.

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A number of flood warnings and alerts are currently in place across much of England, with areas in Yorkshire, the East Midlands and Leicestershire likely to be the worst affected.

If your home is affected by flooding, here’s how you can get help and financial support.

Contact your insurance company

In the event your home is flooded, you should contact your insurance company and follow their advice.

If you do not have insurance, the National Flood Forum can provide help and support on 01299 403055.

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Seek professional advice

The Environment Agency has specially trained Flood Support Officers across the country who provide information and advice during and after floods.

You can contact the 24-hour Floodline on 0345 988 1188 or type-talk (for the hard of hearing) on 0345 602 6340 to find out if they are active in your area.

Find your local flood action group

If there has been a serious flood, local authorities may have created a ‘flood hub’ in your area, such as the town hall, in which recovery efforts will be organised.

There may also be a flood warden or flood action group where you live. To find local support, contact the National Flood Forum for help.

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